Business Plan Feature

Review every call. Automatically.

Upload your team's real sales calls and get AI-powered scorecards. 100% coverage, consistent scoring, no additional headcount.

Manual QA does not scale

Your team makes hundreds of calls per week. Manual review catches maybe 5%. The rest? You are flying blind.

Time consuming

Listening to a 30-minute call takes 30 minutes. Managers can only review a handful of calls per week.

Inconsistent

Different managers score the same call differently. Without consistency, feedback is confusing and unfair.

Missed patterns

Without 100% coverage, you cannot see team-wide patterns. Problems go unnoticed until they hit the numbers.

100% call coverage

Upload recordings from your phone system via API. Get detailed scorecards for every single call.

Automated grading

Calls are transcribed and graded automatically. Your custom scoring criteria, applied consistently to every call.

  • Upload via API or dashboard
  • Custom scorecards
  • Webhook notifications
This Week's QA Summary
Calls Reviewed 847
Average Score 76/100
Flagged for Review 12
Top Issues Detected
Weak closing (23 calls)
Poor discovery (18 calls)
Agent Performance
Sarah M. 82 avg
James T. 78 avg
Mike R. 64 avg

Team-wide visibility

See performance across your entire team. Identify who needs coaching, who is crushing it, and what patterns affect everyone.

  • Per-agent performance tracking
  • Skill-level breakdown
  • Trend analysis over time

Integrates with your stack

Push results to your CRM, alert Slack, or build custom dashboards via webhook.

REST API

Upload calls and retrieve results programmatically.

Webhooks

Get notified instantly when calls are graded.

Dashboard

View all calls and scores in one place.

Ready to scale your QA?

Contact us to discuss your team's needs and see Call Insights in action.

Get Business Plan