Review every call. Automatically.
Upload your team's real sales calls and get AI-powered scorecards. 100% coverage, consistent scoring, no additional headcount.
Manual QA does not scale
Your team makes hundreds of calls per week. Manual review catches maybe 5%. The rest? You are flying blind.
Time consuming
Listening to a 30-minute call takes 30 minutes. Managers can only review a handful of calls per week.
Inconsistent
Different managers score the same call differently. Without consistency, feedback is confusing and unfair.
Missed patterns
Without 100% coverage, you cannot see team-wide patterns. Problems go unnoticed until they hit the numbers.
100% call coverage
Upload recordings from your phone system via API. Get detailed scorecards for every single call.
Automated grading
Calls are transcribed and graded automatically. Your custom scoring criteria, applied consistently to every call.
- Upload via API or dashboard
- Custom scorecards
- Webhook notifications
Team-wide visibility
See performance across your entire team. Identify who needs coaching, who is crushing it, and what patterns affect everyone.
- Per-agent performance tracking
- Skill-level breakdown
- Trend analysis over time
Integrates with your stack
Push results to your CRM, alert Slack, or build custom dashboards via webhook.
REST API
Upload calls and retrieve results programmatically.
Webhooks
Get notified instantly when calls are graded.
Dashboard
View all calls and scores in one place.
Ready to scale your QA?
Contact us to discuss your team's needs and see Call Insights in action.
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